Our Refund Policy

REPORTS: Customers are requested to exercise due discretion and care while ordering reports, because once the report has been allocated to an astrologer for processing, no refund requests will be entertained. However, if you wish to cancel an order for a report, you can do so within one hour of placing the order, in which case you will have to e-mail our customer care team at

Reports are delivered within 72 hours from the time the required inputs are provided by the user. Please check product page for exact delivery times.

The delivery time-frames displayed on our website are approximate, but we make every effort to strictly adhere to them. However, since these reports are personalized and manually prepared by our astrologers, sometimes human delays may become inevitable. Minor delays which are considered reasonable will not be treated as a basis for refunds. Also, refund requests for incorrect data provided by customers will not be entertained under any circumstances. You are therefore requested to double-check your data before providing it to us. Still, if you e-mail us at within an hour of ordering the report, we will consider making the appropriate changes.


For indian and Other Countries-

Cancellation after placing an Order:- If a Customer has placed an order for Course, Consultancy, Services and he wishes to cancel the Order, then the Customer can request for cancelling the Order and request for refund within 48 hours of payment. No refund request will be entertained after expiry of 48 hours.

For Order Cancellation and Refund request, Customer needs to send an email to stating the reason for cancellation.

Reports have been delivered through email within 15 days, from the date of submission of input details.

Cancellation after delivery of Order:- After mailed of service report Customer cannot make a request for cancelation.